Overview
Cairegiver Check-In helps you set check-in times, receive reminders, confirm you’re okay, and (if a check-in is missed) notify your trusted contacts. The information we collect is used to provide these safety features in a reliable, secure manner.
Important: Cairegiver Check-In is not an emergency response service. If you are in immediate danger, call your local emergency number.
What we collect
Account, check-ins, schedules, contacts, and (optional) location.
Why we collect it
To deliver reminders, record check-ins, and alert contacts if needed.
What we don’t do
We don’t sell your personal information to advertisers.
Information we collect
1) Information you provide
- Account information (e.g., name, phone number, and if provided, email address).
- Emergency contacts you add (names and phone numbers) and contact preferences (for example, which contacts should receive missed-check-in alerts).
- Address information if you choose to provide it (including when you use “Use Current Location” to help fill address fields).
- Support requests (what you share when contacting us).
2) Check-in and safety-related data
- Check-in schedules & preferences (check-in times, notification settings, vacation mode where available).
- Check-in logs (timestamps and status of check-ins).
3) Location information (optional)
- Check-in location if you grant location permission (to record where you checked in).
- Location sharing if you use “Share My Location” (we send your location/map link to the contact(s) you select).
4) Device, usage, and diagnostics
- Device/network information (e.g., device identifiers, IP address, OS version, app version).
- Usage/diagnostics (feature usage and crash/diagnostic logs) to improve reliability and security.
5) Communications
- SMS (e.g., verification codes, missed-check-in alerts sent to emergency contacts, location messages when you share your location).
- Call metadata if calls are used in a feature flow (e.g., timestamps and phone numbers) to deliver the Services.
How we use information
We use information to provide, improve, and protect the Services, including to:
- Create and manage your account.
- Schedule and deliver check-in reminders and missed-check-in notifications.
- Notify your emergency contacts if you miss a check-in (based on your settings).
- Share your location with selected emergency contact(s) when you request it.
- Prevent abuse, troubleshoot issues, and maintain security.
- Comply with legal obligations and enforce our agreements.
Your choices & controls
- Permissions: enable/disable location and contacts permissions in your device settings.
- Notifications: manage notification settings in the App and/or device settings.
- Account: where available, access, update, or delete your account information within the App.
Retention
We retain information for as long as needed to provide the Services and for legitimate business purposes such as security and compliance. If you delete your account, we take steps to delete or de-identify personal information, subject to legal and operational requirements (for example, backup retention).
Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, but we work to continuously improve our protections.
International transfers
Your information may be processed and stored in the United States or other locations where we or our service providers operate.
Children’s privacy
The Services are not directed to children under 13 and we do not knowingly collect personal information from children under 13.
Changes
We may update this Privacy Policy from time to time. If we make material changes, we will post an updated version and update the “Last updated” date.
Contact
Questions or concerns about privacy? Contact us at support@cairegiver.ai.